The disparity in the populations of the City of Toronto’s wards is large and increasing. This undermines equality of electoral representation, residents’ access to councilors, and the quality of constituency services provided by councilors. All councillors have identical office resources and time constraints, yet some must interact with more constituents than others. This imbalance will be resolved one or way or another before the next election as the City undertakes a review of ward boundaries. The question is — how? And can it be done in such a way as to improve civic democracy, accountability, and responsiveness?